Thank you for shopping at Premium Canvas Bags! We offer refunds within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund of any kind.

Eligibility for Refunds

Your item must be unused and in the same condition that you received it.

• The item must be in the original packaging. To complete your return, we require a receipt or proof of purchase.
• Only regular priced items may be refunded, sale items cannot be refunded.
• If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

Late or missing refunds

If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you have done all of this and you still have not received your refund yet, please contact us here and we will get back with you soon.

Exempt Goods

The following are exempt from refunds:

• Customized and Personalized items

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.