FREQUENTLY ASKED QUESTIONS
What material are the canvas bags made from?
Our Premium Canvas Bags are made from 10oz Thick, 65% Cotton and 35% Polyester Canvas a strong WRINKLE and SHRINK RESISTANT fabric.What size are your canvas tote bags?
Our tote bags measure 13 inches wide x 14.5 inches tall. (33 cm x 38.83 cm) The handles are 14" with a 7 inch drop.Can I customize the bag color?
Currently all of our Canvas Bags are only sold in natural color fabric. We are working with our suppliers and will soon offer 12 different bag fabric colors and up to 15 different ink colors, making 180 different color combinations! Our online website has several hundred designs available to choose from.Can I customize the design print color?
Yes, Premium Canvas Bags offers 13 different ink print colors to choose from..How many design colors are there to choose from?
A choice of 13 different custom print colors are available for most designs. Some designs in our library are offered in multiple colors and other color combinations.Can I add custom text to the design?
Yes, select designs in the design catalog have the option to add personalized text. If your order contains custom text and lettering you will receive a production proof from our design department within 24 to 48 hours from the time you placed the order, sent to the email provided to us.The proof is to verify that all information is correct including spelling and punctuation and that we have interpreted your instructions correctly. If the proof has any discrepancies, we allow up to 3 revisions "changes" on a custom design at no charge, any additional revisions will be billable at $15 per revision. When we have received FINAL APPROVAL FROM YOU to move forward with the artwork on the proof NO ADDITIONAL CHANGES can be made and the order CANNOT be cancelled. Once the approval has been given to go forward the order will IMMEDIATELY entered our production schedule to ensure we meet the deadline. Please note that personalized items with custom text are "Made to Order" as such CANNOT be returned for a refund.
Are the canvas bags machine washable?
The best way to keep your canvas bags clean is to always hand wash them in cold water using a mild detergent. However our canvas bags are 100% machine washable with like colors. We recommend washing them inside out in cold water. They can then be hanged to air dry or put in a dryer on low heat. Do not use bleach or use harsh cleaning agents. Do not dry clean.Can I upload my own artwork/design for printing?
Yes, Premium Canvas bags can print your logo, personalized name or your custom design, Please email your artwork file and job details to premiumcanvasbags@gmail.com, we will review your art to see if there are any issues and will contact you within 24 to 48 hours. We accept all standard graphic files. We require a one-time $25 setup charge to setup your artwork with our printing equipment. Our print process uses high quality textile ink printed direct to fabric for a durable permanent long lasting image, we are unable to print "white" the white color in a design file will appear as the natural color of the fabric bag. Premium canvas bags reserves the right to refuse any custom design order containing offensive language and/or images. If your artwork file is acceptable you will receive a production proof from our design department within 24 to 48 hours from the time you placed the order, sent to the email provided to us.The proof is to verify that all information is correct including spelling, punctuation, size and placement and that we have interpreted your instructions correctly. When we have received FINAL APPROVAL FROM YOU to move forward with the artwork on the proof we will email the invoice to the email provided to us, upon payment the order will IMMEDIATELY enter our production schedule to ensure we meet the deadline. NO ADDITIONAL CHANGES can be made and the order CANNOT be cancelled. Please note that items printed with your custom artwork are "Made to Order" as such CANNOT be returned for a refund.